This Privacy Policy has been published to provide a clear and concise outline of how and when personal information is collected, disclosed, used, stored and otherwise handled by Premium Adult Concepts. The Policy relates to personal information collected by any means and by any technology. Premium Adult Concepts treats the handling of your personal information very seriously. To that end, Premium Adult Concepts has systems and procedures in place to protect your privacy in relation to the handling of your personal information. Premium Adult Concepts abides by the National Privacy Principles, which provide a scheme in relation to the collection, disclosure, use and storage of personal information. Premium Adult Concepts objective, is to handle information responsibly and provide you with some control over the way information about you, is handled by our company.

The Privacy Act provides for exemptions:

Premium Adult Concepts is not required to comply with the National Privacy Principles when dealing with employee records or personal information collected in the course of its employment activities.

1. Collection of Personal Information

Personal information is information or opinion from which an individual's identity may be ascertained. The nature of personal information collected by Premium Adult Concepts generally comprises an individual's name and contact details (including address, phone, fax and e-mail). Such personal information is collected for the purposes of arranging, conducting and promoting Premium Adult Concepts employment, or product marketing activities.

Premium Adult Concepts also collects other types of personal information from time to time (eg. credit information and drivers licence details), and will inform you upon collecting such information, the purpose for which it is being collected.

Premium Adult Concepts does not collect personal information unless it is necessary, to perform one or more of its functions and activities. On occasion, some of this personal information may be sensitive and Premium Adult Concepts will only collect it with your consent or when required to by law.

Premium Adult Concepts will destroy personal information when it is no longer required for such functions and activities.

Premium Adult Concepts will generally collect personal information from you directly. For example, Premium Adult Concepts may collect personal information via telephone or letter, or when you attend a function or event, enter a competition, provide a resume or enter an agreement.

There may be other occasions when Premium Adult Concepts needs to source personal information from an external third party. For example, Premium Adult Concepts may collect personal information from credit agencies when establishing a credit account. Premium Adult Concepts may also collect personal information regarding potential employees from recruitment agencies. Premium Adult Concepts may also collect personal information from call centres involved in running competitions for Premium Adult Concepts.

2. Use & Disclosure of Personal Information

Personal information provided to Premium Adult Concepts may be shared with related companies under the 'Premium Entertainment' banner , where it will be kept strictly confidential and will only be disclosed on a 'need to know' basis.

Premium Adult Concepts will use and disclose your personal information for the purpose for which the personal information was initially collected.

Premium Adult Concepts may also use that personal information for a purpose related to the initial purpose of collection if that other purpose would be within your reasonable expectations. Related purposes might include internal auditing and administration, adding your name to a contact list, guest list or invitation list or helping us to identify products or services which may be of benefit, or interest to you.

Premium Adult Concepts will not use or disclose your personal information for any other purposes without first obtaining your express or implied permission, Premium Adult Concepts may however, be required to disclose your personal information without your consent if the disclosure is:

Generally, Premium Adult Concepts will retain your personal information within Australia and not use or disclose it overseas. However, on some occasions the information may need to be transferred overseas in order to perform one of Premium Adult Concepts functions or activities. In these circumstances, Premium Adult Concepts will either obtain your express or implied consent, or will use its best endeavours to ensure that your personal information will receive protection similar to that which it would have if the information were in Australia.

As like most business organisations, Premium Adult Concepts relies on third party suppliers who are contracted to conduct specialised activities such as insurance broking, vehicle and petrol supply, supply of equipment, advertising services, security services and travel and hospitality services. While personal information may be provided to these suppliers in order to enable them to perform the agreed tasks, Premium Adult Concepts will make every effort to ensure that the supplier handles the personal information in accordance with the National Privacy Principles and confidentiality principles. Premium Adult Concepts will require all such suppliers to provide privacy undertakings and enter confidentiality agreements. 

3. Direct marketing

From time to time Premium Adult Concepts may use your personal information to identify products and services, which may be of interest to you to send you information regarding Premium Adult Concepts products, and those available through our business partners.

If you do not wish to receive direct marketing information, please let Premium Adult Concepts know. Premium Adult Concepts will take immediate steps to ensure that you do not receive any direct marketing information in the future. 

4. Personal Information Quality

Premium Adult Concepts objective, is to ensure that all personal information collected by Premium Adult Concepts is accurate, complete and up-to-date. To assist Premium Adult Concepts in achieving its objective, please contact the Privacy Officer if any of your details change. Further, if you believe that the information Premium Adult Concepts holds, is not accurate, complete or up-to-date, please contact the Privacy Officer in order to have the information corrected. 

5. Personal Information Security

Premium Adult Concepts is committed to keeping your personal information secure, and we will take all reasonable precautions to protect your personal information from unauthorised access, loss, misuse or alteration.

Your personal information may be stored in hard copy documents, or electronically on Premium Adult Concepts, software or systems.

Premium Adult Concepts maintains physical security over its paper and electronic data stores, such as locks and security systems. Premium Adult Concepts also maintains computer and network security using passwords to control and restrict access to authorised staff for approved purposes. Where information is particularly sensitive, the information is overwritten and then manually deleted.

6. Access To Personal Information

You may request access to the personal information Premium Adult Concepts holds about you.

The procedure for gaining access is as follows:

In some circumstances, Premium Adult Concepts may not be in a position to provide access. Such circumstances include where:

If Premium Adult Concepts denies access to your personal information, it will provide you with reasons in writing.

6. Changes To This Policy

Premium Adult Concepts may change this Policy from time to time for any reason and will update the Policy accordingly.

7. Complaints

If you believe that your privacy has been infringed you are entitled to complain. All complaints should initially be in writing and directed to the Privacy Officer. Premium Adult Concepts will respond to your complaint as soon as possible, within 14 working days, to let you know who is responsible for managing your query. Premium Adult Concepts, will use all available means, to resolve the complaint within 30 working days.